Shipping & Pickup
Every M&Co order can be collected from our showroom or delivered to you. Here's how it works.
Showroom pickup (free)
Choose Pickup at checkout. Ready-to-ship pieces are ready to collect 2 hours after you order, during showroom hours. Made-to-order pieces can be collected once they're ready, and we'll email you when they are.
M&Co Jewellery Showroom
JL Sunter Garden Raya Blok D8 No. 11A, Jakarta Utara
Monday–Saturday, 9am–5pm (closed Sunday)
Please bring your order confirmation email when you come to collect.
Jabodetabek: free delivery by Gojek
Delivery is free anywhere in Jakarta, Bogor, Depok, Tangerang and Bekasi.
- Ready-to-ship, ordered before 4pm (Mon–Sat): sent the same day by Gojek Instant.
- Ready-to-ship, ordered after 4pm: sent the next day by Gojek Instant.
- Sunday: no deliveries. Orders placed after 4pm on Saturday or on Sunday are sent on Monday.
- Made-to-order: sent by Gojek as soon as your piece is ready.
When your order is on its way, we'll email you the Gojek tracking link so you can follow your driver.
Outside Jabodetabek: insured JNE delivery
Orders to the rest of Indonesia are sent by JNE with full insurance for a flat fee of Rp 100.000. Once your order is sent, we'll email you the JNE resi number and tracking link.
Ready-to-ship vs made-to-order
Ready-to-ship pieces are in stock at our showroom and marked "Ready stock" on the site.
Made-to-order pieces, including rings designed with Create Your Ring, are crafted for you and are ready in 1–3 weeks. We'll email you when your order goes into production, and again when it's ready to collect or on its way.
If your order has both, ready-to-ship pieces are sent first and made-to-order pieces follow separately once ready, at no extra cost within Jabodetabek.
Questions?
Message us on WhatsApp using the chat button on any page and we'll be happy to help.